All OrderNow features for modern restaurant operations.
OrderNow combines digital menu, QR ordering, POS, KOT, delivery, inventory, reservations, CRM, feedback, analytics, integrations, security and AI tools in one connected restaurant management system.
One connected system for customers, cashiers, kitchens and owners.
This page groups the OrderNow feature set into clear modules so restaurant owners can quickly understand what the platform can do before booking a demo.
Digital Menu
QR menu, item photos, modifiers, cart, checkout and customer service buttons.
POS & KOT
Web POS, kitchen display, KOT printing, order status and cashier workflows.
Delivery
Takeaway and direct delivery order management, with delivery zones and rider workflows available on supported deployments.
Inventory
Stock control, PO, GRN, suppliers, warehouse and food safety logs.
Analytics
Sales reports, QR scan analytics, item performance and branch insights.
Reservations
Table bookings, floor plans, waitlists, virtual queues and parking workflows.
CRM & Loyalty
Customer profiles, rewards, vouchers, campaigns and retention workflows.
AI Tools
Menu engineering, forecasting, smart upselling and customer insights.
Feedback
Reviews, NPS, sentiment, review routing and reputation management.
Integrations
API, webhooks, payments, accounting and supported external platforms.
Security
Fraud detection, role permissions, activity logs and compliance controls.
Demo
Share your restaurant setup and get the recommended configuration.
Scan, browse and place the order in three simple steps.
A simple customer journey is what makes a digital menu useful. OrderNow keeps the ordering flow fast, clear and mobile-friendly.
Scan the QR code
Customers scan a table QR, tent card or shared menu link.
View the digital menu
They browse categories, images, descriptions, variations and add-ons.
Place the order
The order reaches the restaurant dashboard, POS or kitchen workflow.
Replace static menus with a rich QR ordering experience.
OrderNow helps restaurants move beyond printed menus and PDF menus. Customers can scan, browse, customize and order from a mobile-optimized digital menu.
- ✓QR code ordering for table-specific dine-in, takeaway and delivery workflows.
- ✓Menu item images, descriptions, prices, categories, subcategories, variations and modifiers.
- ✓Cart, checkout, payment options, WhatsApp ordering and multilingual menu support.
- ✓Customer actions such as call waiter, request bill and contact the restaurant.
Connect the counter, waiter and kitchen in real time.
OrderNow includes web-based restaurant POS, live order management and kitchen order workflows so teams can process dine-in, takeaway and delivery orders with fewer delays.
- ✓Web POS for counter orders, walk-in orders, phone orders and cashier workflows.
- ✓Kitchen Display System, KOT printing and item-wise kitchen tracking.
- ✓Order status updates, scheduled orders, split billing, multi-currency and shift management.
- ✓Receipts, payment handling, cash drawer support and end-of-shift visibility.
Manage pickup and delivery orders from one connected system.
OrderNow gives restaurants better control over online orders without turning the restaurant into a messy multi-device operation.
Advanced delivery functions such as delivery zones, dynamic fees, geofenced workflows and rider management are available on supported OrderNow deployments. Contact OrderNow to confirm the required delivery configuration.
- ✓Accept takeaway and direct delivery orders from the digital menu.
- ✓Track order acceptance, preparation and completion status.
- ✓Configure delivery zones and fees on supported delivery deployments.
- ✓Use rider and dispatch workflows where the required assisted setup has been enabled.
Control ingredients, purchases, stock levels and multi-location inventory.
OrderNow inventory features help restaurants track materials, suppliers, purchase orders, goods received, wastage and stock performance with better visibility.
- ✓Product, material and ingredient stock tracking with low stock alerts.
- ✓Purchase orders, GRN, supplier management and purchase history.
- ✓Warehouse, branch and multi-location stock movement workflows.
- ✓Stock valuation, variance reports, COGS, waste logging and HACCP support.
Turn orders, QR scans and sales data into business decisions.
OrderNow analytics helps restaurant owners understand what is selling, which channels are performing and where operational improvements are needed.
- ✓Real-time dashboards for sales, traffic, QR scans and order channels.
- ✓Sales reports by day, item, category, payment method and order type.
- ✓Item performance, best sellers, menu audience analytics and conversion insights.
- ✓Franchise and multi-store reporting for groups and growing restaurant brands.
Manage table bookings, floor plans, queues and guest flow.
OrderNow supports reservation workflows for restaurants, hotels, cafes and venues that need better control over seating, walk-ins and guest arrivals.
- ✓Table reservations with date, time, guest count, contact details and notes.
- ✓Floor plan designer for tables, sections and venue layout control.
- ✓Walk-in waitlists, virtual queueing and reservation status tracking.
- ✓Parking reservations and designer workflows for drive-in and venue use cases.
Bring customers back with smarter restaurant marketing tools.
OrderNow helps restaurants collect customer data, understand repeat behavior and run promotions that support long-term customer retention.
- ✓Customer profiles with contact details, order history, preferences and lifetime value.
- ✓Loyalty points, rewards, digital stamp cards and gift vouchers on supported deployments.
- ✓Promotions, discounts, and conditional offers where supported.
- ✓Retention campaigns and loyalty workflows on supported deployments.
Restaurant AI Software & Tools for Smarter Operations
OrderNow restaurant AI tools are designed to support practical restaurant tasks such as menu improvement, upselling, forecasting, stock planning and customer insights. Availability varies by module and configured deployment, so only advertise an AI capability as live when that capability is enabled in the production setup.
- ✓AI menu descriptions, image enhancement, menu engineering and smart upselling.
- ✓Demand forecasting, dynamic pricing, wait time prediction and staff scheduling.
- ✓Inventory optimization, recipe cost calculation and supplier insights.
- ✓Chatbot, voice ordering, customer segmentation, churn prediction and review response writing.
Collect reviews, understand satisfaction and protect your brand.
Bad reviews are expensive. OrderNow helps restaurants collect feedback, track satisfaction and respond before small problems damage public reputation.
- ✓Reviews and ratings after customer orders.
- ✓NPS surveys and customer satisfaction tracking.
- ✓AI sentiment analysis to understand positive, neutral and negative feedback.
- ✓Review response support and reputation management workflows.
Connect orders, payments, accounting and external platforms.
OrderNow is built to work with the tools restaurants already use. Integrations reduce double entry, lost orders and fragmented reporting.
- ✓Supported third-party delivery platform integrations can be connected where a verified connector or custom integration is available.
- ✓Supported accounting, reservation, payment and external platform integrations are available where a verified connector, API or assisted integration has been configured.
- ✓Open API and webhooks for custom integrations.
- ✓Website, branded app, link-in-bio and social commerce ecosystem support.
Give staff access without giving away control.
Restaurant software becomes dangerous when everyone has full access. OrderNow includes operational controls to protect orders, payments, inventory and customer data.
- ✓Role-based access control for admin, manager, cashier, kitchen and waiter roles.
- ✓Activity logs, user permissions and audit trails for operational visibility.
- ✓Security controls for sensitive order operations.
- ✓Staff tracking and secure authentication workflows.
The full OrderNow feature set grouped for restaurant owners.
Explore the full capabilities of OrderNow. From simple QR menus to comprehensive restaurant management, we have everything you need to optimize operations and drive growth.
Customer Experience
Digital menu, QR ordering, table ordering, checkout, multilingual menu, nutrition, allergens, order tracking and customer actions.
Restaurant Operations
POS, KOT, kitchen display, order management, scheduled orders, split billing, cashier workflows, shifts and receipts.
Stock & Finance Control
Inventory, materials, PO, GRN, suppliers, warehouses, waste logs, COGS, stock valuation and variance reporting.
Marketing & Retention
CRM, loyalty, rewards, customer segmentation, vouchers and supported retention campaign workflows.
Growth & Intelligence
Analytics, reports, AI menu engineering, demand forecasting, dynamic pricing, segmentation, churn prediction and smart upselling.
Enterprise & Integrations
Multi-store reporting, franchise dashboards, supported external integrations, accounting connectivity, API, webhooks and security controls.
Built for different hospitality businesses.
OrderNow can be positioned for small outlets, growing restaurant groups and hospitality businesses that need stronger digital operations.
Deep dive into specific workflows.
Explore how OrderNow powers different aspects of your hospitality business.
Cafe POS System
Handle fast counter queues, custom coffee modifiers, takeaway handoffs and barista station routing designed for busy cafes.
Explore Cafe POS
Cloud Kitchen Software
Run delivery-first kitchen operations and multi-location management with centralized KDS routing, joint inventory and platform sync.
Explore Cloud Kitchens
Food Court Management
Manage multi-stall ordering, shared food hall dining, centralized digital menus and vendor-level ordering and reporting where configured.
Explore Food Courts
Hotel POS System
Connect in-room dining QR ordering, poolside service, restaurant outlets and banquet billing with folio integration on supported hotel deployments.
Explore Hotel POS
Online Ordering System
Own customer relationships with branded direct ordering, WhatsApp confirmations, local card payments and driver dispatch.
Explore Online Ordering
Restaurant Analytics
Track dish profitability, peak rush hours, waiter performance and multi-branch revenue with live executive dashboards.
Explore Analytics
CRM & Loyalty Software
Turn first-time diners into regulars with loyalty points programs, visit milestones and retention campaigns on supported deployments.
Explore CRM & Loyalty
Delivery Management System
Manage takeaway and delivery orders with supported rider workflows and dispatch controls on selected deployments.
Explore Delivery
Feedback Management
Capture immediate guest feedback at table checkout, resolve complaints before they reach social media, and boost Google reviews.
Explore Feedback
API & Integrations
Connect OrderNow with local and international payment gateways, accounting systems, delivery aggregators and custom webhooks.
Explore IntegrationsCommon questions about OrderNow features.
Here are some frequently asked questions about OrderNow's features and how they can support your operations.
See which OrderNow features fit your restaurant.
Do not buy features blindly. Share your restaurant type, order flow and current problems. The right setup may be QR menu only, POS plus KOT, or a full restaurant management system.
