01
Missed bookings
Reduce missed calls, lost messages and forgotten reservation details.
OrderNow Table Reservations
Restaurant Table Reservation System Built for Smarter Guest Management
OrderNow Table Reservations helps restaurants, cafes and hotels accept bookings, manage guest details, track reservation status, organize tables, handle walk-ins and improve the dine-in experience from one connected platform.
Onlinetable booking workflow
Livereservation status control
Guestdetails, notes and requests
Reservation control
Manual table bookings create confusion during busy hours
Phone calls, WhatsApp messages, paper notes and memory-based table allocation are not enough when the restaurant gets busy. Double bookings, missed requests, unclear guest counts and unmanaged walk-ins damage the customer experience before the food even arrives.
02
Double bookings
Keep date, time, table and guest count information in one place.
03
Walk-in chaos
Manage waiting guests and table availability with better visibility.
04
Special requests
Capture birthdays, seating preferences, kids, dietary notes and table notes early.
Online booking flow
Let guests book tables online in a few simple steps
Guests can select a date, time and guest count, then add contact details and special requests. Your team can review, confirm and manage bookings from the OrderNow dashboard.
Date and time selectionGuest countContact detailsSpecial requestsBooking confirmation
Reservation dashboard
Manage every reservation from one dashboard
Restaurant managers can view upcoming bookings, guest details, reservation times, party size, notes and status in one place. This helps staff prepare tables, plan service and reduce last-minute confusion.
Reservation listDaily and weekly viewStatus trackingGuest notesConfirmation management
Floor plan management
Control tables, sections and floor plans visually
OrderNow helps restaurants organize table layouts and venue sections, making it easier to understand availability, assign bookings and manage the dining floor with better visibility.
Floor plan designerTable sectionsVisual table assignmentTable availabilityVenue control
Waitlist and virtual queue
Handle walk-ins and waiting guests without chaos
For busy restaurants, walk-ins can be managed through a digital waitlist or virtual queue. Staff can track waiting guests, party sizes and table readiness instead of relying on paper lists or memory.
Walk-in waitlistVirtual queueParty size trackingEstimated wait handlingQueue status updates
Pre-order support
Allow guests to add pre-order items or special packages
For group bookings, hotel dining, parties and special events, OrderNow can support reservation items and pre-order menu items. This helps the kitchen prepare in advance and serve faster when guests arrive.
Reservation itemsPre-order menu itemsSpecial packagesGroup dining prepEvent notes
Personalized service
Capture guest details and special requests before arrival
Know who is coming, how many guests are expected and what they need before they arrive. Staff can prepare for birthdays, kids, dietary notes, seating preferences and other special requests.
Guest namePhone numberAdults and kidsOccasion notesSeating preference
Parking and arrival flow
Support parking reservations and venue flow
For hotels, high-traffic restaurants and special venues, OrderNow can support parking reservations and venue management features that help guests arrive and dine with less friction.
Parking reservationsParking slot designerVenue sectionsArrival managementHotel and beach club use cases
Connected operations
Connect reservations with QR menu, POS and service flow
Reservations become more powerful when they connect with your wider restaurant system. OrderNow supports the journey from table booking to dine-in service, QR ordering, POS billing, kitchen preparation and reporting.
Table reservationsQR menuDine-in orderingPOS billingKOT workflowCustomer records
Use cases
Built for restaurants, hotels, cafes and hospitality venues
A reservation system should fit your real venue, not force every business into the same booking form.
Restaurants
Manage table bookings, guest flow and service planning.
Hotels
Handle F&B outlet bookings across multiple dining areas.
Cafes
Control limited seating during breakfast, lunch and evening rush.
Bars and pubs
Manage evening bookings, groups and high-demand tables.
Beach clubs
Organize outdoor seating, cabanas and seasonal demand.
Event venues
Manage private bookings, packages and special dining events.
Why restaurants use it
Better table planning, fewer booking mistakes and smoother guest arrivals
OrderNow Table Reservations helps your team organize booking demand, prepare for guests early and connect reservation management with the rest of restaurant operations.
- Reduce missed bookings
- Avoid double reservations
- Improve table planning
- Capture guest details early
- Manage walk-ins better
- Prepare for special requests
- Improve dine-in guest experience
- Connect bookings with POS and QR ordering
FAQ
Restaurant table reservation questions
Use this section to answer common objections from restaurant owners searching for an online table booking system in Sri Lanka.
What is a restaurant table reservation system?
A restaurant table reservation system lets guests book tables online while the restaurant manages booking times, guest count, contact details, table status, special requests and confirmation workflows from one dashboard.
How does OrderNow Table Reservations work?
Guests select a date, time and guest count, add contact details and special requests, then the restaurant can review, confirm and manage the reservation from the OrderNow dashboard.
Can customers book tables online?
Yes. OrderNow can support online table bookings for restaurants, cafes, hotels and hospitality venues, helping guests reserve a table without calling the restaurant.
Can restaurants manage guest count and special requests?
Yes. Restaurants can capture guest count, adults and kids, phone number, notes, seating preferences, occasions and other special requests before guests arrive.
Does OrderNow support walk-in waitlists?
Yes. OrderNow can support walk-in waitlist and virtual queue workflows so staff can manage waiting guests, party sizes and table availability more clearly.
Can OrderNow manage table layouts or floor plans?
Yes. OrderNow includes venue and floor plan management capabilities, allowing restaurants to organize tables, sections and seating areas visually.
Can guests pre-order items with a reservation?
Yes. OrderNow supports reservation items and pre-order menu items, which is useful for group bookings, events, set menus and hotel dining.
Does OrderNow support parking reservations?
Yes. OrderNow can support parking reservations and parking layout management for hotels, high-traffic restaurants, drive-in locations and large hospitality venues.
Can reservations connect with POS and QR ordering?
Yes. Reservations can be positioned as part of the connected OrderNow restaurant ecosystem with QR menu, dine-in ordering, POS, KOT, customer records and reporting.
Is this suitable for hotels, cafes and event venues?
Yes. OrderNow Table Reservations can support restaurants, cafes, hotel F&B outlets, bars, beach clubs, event venues and other hospitality businesses.
Ready for smarter reservations?
Manage table reservations without confusion
OrderNow Table Reservations helps restaurants, cafes and hotels manage bookings, guest details, tables, waitlists, pre-orders, parking reservations and dine-in operations from one connected platform.
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