Restaurant delivery integrations in Sri Lanka

Uber Eats & PickMe Food Integration for Restaurants

One dashboard. Fewer tablets. Better order control.

Bring supported Uber Eats, PickMe Food and direct OrderNow orders into a clearer daily workflow. Manage incoming orders, organize the kitchen and handle menu updates without jumping between disconnected tools.

One viewMultiple order sources
Menu controlChannel-aware updates
KOT / POSConnected kitchen workflow

Connection availability and supported sync actions depend on Uber Eats and PickMe Food platform permissions, merchant accounts and technical verification.

Illustrative OrderNow dashboard combining Uber Eats, PickMe Food and direct restaurant order sources
Illustrative dashboard concept, shown for product explanation.
AT A GLANCE

What is OrderNow delivery integration?

OrderNow is a restaurant management platform that can connect external delivery order sources to its POS, order dashboard and kitchen tools where API access is approved. The goal is to manage supported Uber Eats and PickMe Food activity from one place, alongside orders from the restaurant’s own OrderNow QR menu.

The problem

Still managing orders across multiple tablets?

Every separate order screen adds friction between the delivery app, counter staff and kitchen. The problem is not more orders. It is fragmented operations.

Restaurant staff handling multiple food delivery tablets and paper tickets at a busy counter
The conventional multi-device workflow can become difficult during busy service.
01

Several incoming alerts

Different screens and notification sounds compete for attention during peak periods.

02

Repeated menu changes

A sold-out item or changed price can require updates across separate sales channels.

03

Kitchen confusion

Staff may need to re-enter orders or relay separate tickets to kitchen stations.

04

Scattered reporting

Owners spend extra time comparing performance across disconnected tools.

Unified Order Dashboard

Manage Uber Eats, PickMe Food and direct orders in one dashboard.

Instead of switching between systems to understand what is happening, your team can work toward a single order queue with clear source labels and actionable statuses. This gives the counter and kitchen a shared picture of incoming delivery demand.

In a supported configuration, orders can be identified by channel, viewed by status and passed into OrderNow's existing POS and kitchen workflow. Source-specific controls depend on the actions each delivery platform permits.

  • ✓One organized view for supported online and direct orders.
  • ✓Recognizable order-source labels and preparation statuses.
  • ✓Less manual switching between devices and order lists.
Request a live order flow demo
Illustration of a restaurant worker using one OrderNow order management screen for food delivery channels
Illustrative view of the desired single-counter experience.
POS & Kitchen Operations

From online delivery order to kitchen, with less manual handling.

A new order is only useful when the kitchen receives it correctly. OrderNow already offers a restaurant POS, Kitchen Order Tickets (KOT), kitchen display screens and printer routing. Supported marketplace orders can be directed into these operational tools after successful connection.

Kitchen staff can focus on preparation while cashiers and managers follow order progress. Outlet mapping, status handling, receipt formatting and printer settings should be verified in an end-to-end test for every integration.

  • ✓Digital kitchen tickets and compatible printer workflows.
  • ✓New, preparing and ready status visibility.
  • ✓Consistent workflows for the team during busy hours.

Explore OrderNow restaurant POS and KOT for more details about our kitchen tools.

Restaurant chef preparing an order beside a kitchen display system and printed kitchen tickets
Concept image of kitchen screens and KOT printing.
How it works

One restaurant. Multiple ordering channels. One workflow.

Delivery aggregators handle their own marketplace checkout. OrderNow's integration scope begins where approved platform data can enter the restaurant's order workflow.

Workflow diagram showing Uber Eats, PickMe Food and OrderNow direct ordering flowing to an OrderNow dashboard, POS, kitchen tickets and analytics
Proposed integration architecture; exact connected features depend on available APIs and permissions.
1

Connect channels

Confirm merchant access and securely configure supported Uber Eats and PickMe Food accounts.

2

Map menus & outlets

Review items, modifiers, prices, source IDs, order status and branch-level configuration.

3

Test & operate

Run trial orders, confirm kitchen routing and staff actions, and establish a fallback procedure.

The operational difference

A smarter way to handle food delivery.

Compare the daily experience of disconnected order channels with a successfully implemented centralized workflow.

Without centralized integration

•Separate order tablets and notifications
•Repeated checks for new orders
•Manual order transfer to the kitchen
•Menu changes across multiple systems
•Separate reports by ordering channel

With a supported OrderNow integration

✓Supported orders organized in one dashboard
✓Central order-source and status visibility
✓Mapped KOT and kitchen handoff
✓Coordinated updates for approved menu fields
✓Consolidated insights where data is available
Illustrative restaurant order analytics dashboard with sales charts and channel-level Uber Eats PickMe Food OrderNow comparisons
Example layout with sample data, not actual restaurant sales.
Reporting and Analytics

Understand food delivery performance by channel.

Restaurant owners need to know more than how many orders arrived. OrderNow's reporting tools cover sales, items, trends and branch performance. Where the external integration supplies the necessary data, reports can help compare incoming delivery volumes and popular dishes by channel.

Keep an eye on how Uber Eats, PickMe Food and direct OrderNow ordering contribute to operational demand. Marketplace commissions, tax figures and settlements must be reconciled against the platform's official financial statements and should never be inferred from order counts alone.

Order volumeSpot changing demand by order source.
Popular itemsSee what customers order often.
Sales overviewMonitor recorded order totals.
Branch insightCompare outlets where enabled.
Who it is for

Built for restaurants, cafes, chains and cloud kitchens.

Whether one counter or several branches receive delivery orders, the objective is the same: reduce switching, protect the kitchen workflow and keep managers informed.

Cloud kitchen employees packing food delivery orders at an organized preparation counter

Cloud kitchens & delivery-first restaurants

Bring supported marketplace orders to the production counter and help staff prioritize food preparation.

Illustrative mobile OrderNow order management dashboard showing orders from multiple delivery apps

Restaurants, cafes & growing chains

Give branch managers a clearer view of channels, menu availability and daily order flow, including when working from mobile devices.

Setup guidance

How to connect Uber Eats and PickMe Food to OrderNow.

Every marketplace connector requires more than a login. Secure approval, field mapping and practical end-to-end testing matter.

01

Check integration eligibility

Confirm each delivery merchant account, branch, approved connector access and the actions permitted by the delivery platform.

02

Configure order and menu mapping

Match item IDs, modifiers, prices, availability, status transitions, printer routing and supported outlets.

03

Run controlled test orders

Test the complete path from marketplace checkout to reception, acceptance, kitchen handoff and reporting.

04

Train staff and go live

Agree on operating roles, exception handling and a fallback plan for delays or connector outages.

Integration transparency: Uber Eats API access can require written partner approval. PickMe Food API permissions and availability also need direct confirmation. The dashboard and menu-sync images on this page are illustrative concepts and must not be treated as proof of a live connector.
OrderNow Uber Eats and PickMe Food unified dashboard demo previewIntegration demo preview
Product walkthrough

See how a connected food delivery workflow could work at your restaurant.

We can discuss order reception, supported menu updates, KOT printing and branch-specific requirements. Ask for a guided demonstration of the functionality available for your accounts.

No prerecorded demonstration video has been published for this page yet. When a verified walkthrough is available, it can be embedded here with a transcript and video schema.

Request Product Walkthrough
Answers for restaurant owners

Uber Eats & PickMe Food integration FAQs.

Straight answers about order management, menu synchronization, tablets, kitchen tickets and integration eligibility.

Can I manage Uber Eats and PickMe Food orders from one dashboard?

OrderNow is designed to bring orders from supported external delivery channels into one restaurant dashboard alongside direct OrderNow orders. Connecting Uber Eats and PickMe Food depends on available platform access and your restaurant setup.

Can we stop using separate delivery tablets?

A successfully configured and tested integration can reduce the need to switch between separate order tablets for supported order-management tasks. The delivery platform may still require an approved device or fallback process.

Can I manage Uber Eats and PickMe Food menus through OrderNow?

OrderNow supports menu items, pricing, categories, variations and availability management. Which menu fields can be published to Uber Eats or PickMe Food depends on each platform’s approved integration permissions and field mappings.

Can delivery orders print automatically to the kitchen?

OrderNow includes Kitchen Order Tickets and a Kitchen Display System. Once an external order has been received into the supported order workflow, kitchen routing can be configured for compatible printers or displays.

Does OrderNow work for cloud kitchens and multiple branches?

Yes. OrderNow includes restaurant, cloud-kitchen and multi-location management capabilities. Each external delivery account and outlet must be mapped and validated individually.

Are Uber Eats and PickMe Food marketplace fees removed?

No. Uber Eats and PickMe Food set their own marketplace fees under their merchant agreements. OrderNow’s 0% commission messaging refers to eligible orders placed directly through OrderNow, not third-party marketplace orders.

Is the Uber Eats and PickMe Food integration available for my restaurant?

Integration availability depends on your restaurant, delivery-platform merchant accounts and API or partner approval. Contact OrderNow to verify the supported connection and available menu and order actions before subscribing.

How much does Uber Eats and PickMe Food integration cost?

Custom integration pricing is provided after checking your number of locations, required delivery channels, menu synchronization needs and platform permissions. Request a tailored quotation from OrderNow.

Bring your ordering channels together

Ready to simplify Uber Eats and PickMe Food order management?

Tell us which delivery platforms your restaurant uses. We will help check integration eligibility, explain supported capabilities and prepare an appropriate solution for your operation.

LocationServing restaurants across Sri Lanka

Book your integration demo

Share a few details. Submitting opens WhatsApp with a prefilled message for the OrderNow team. No information is sent until you confirm in WhatsApp.

Delivery platforms used

Integration scope and delivery-platform access are confirmed before quotation.

Book Demo WhatsApp