Refund Policy for OrderNow Digital Menu System


At OrderNow, we strive to provide our customers with the best possible experience when using our digital menu system. We understand that circumstances may arise when you need to request a refund. Please read our refund policy carefully to understand your rights and responsibilities.


  1. Refund Eligibility:

Refunds will only be issued for purchases made directly through Refunds are available within 30 days from the date of purchase.


  1. Eligible Circumstances for Refunds:

Unsatisfactory Service: If you encounter technical issues or are dissatisfied with the functionality of our digital menu system, you may be eligible for a refund.

Duplicate Purchases: In the event of accidental duplicate purchases, refunds will be issued upon verification.

Unauthorized Purchases: If you believe your account has been compromised and unauthorized purchases have been made, please contact us immediately for a refund.


  1. Non-Eligible Circumstances for Refunds:

Change of Mind: Refunds will not be granted for purchases made due to a change of mind or personal preference.

Failure to Use: Failure to utilize our digital menu system does not qualify for a refund.


  1. Refund Process:

To request a refund, please contact our customer support team at [email protected] with your purchase details and a brief explanation of the reason for your refund request. We will review your request and respond within 48 hours.


  1. Refund Method:

Refunds will be issued using the same payment method used for the original purchase. Please allow 14 days for the refunded amount to be reflected in your account.


  1. Additional Information:

OrderNow reserves the right to refuse refund requests that do not meet the eligibility criteria outlined in this policy.

This refund policy is subject to change without prior notice. Please review the policy periodically for any updates.

  1. Contact Us:

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at [email protected]


Thank you for choosing OrderNow!